Terms and Conditions

External view across garden

THE STUDIO
The workshops are held in a working studio – any works-in-progress/equipment will be clearly labelled if they are a potential hazard or still drying – please respect these notices! There is limited space for bags, so please pack light!

PAYMENTS
Payment for workshops is taken in advance – please see the cancellation notes below. There is the facility to pay by cash or card, with a contactless card reader available. Payment for any goods will be required on receipt. No deposits are currently required for pre-orders.

CHILDREN
The minimum age for each workshop is listed. This is based on the materials/equipment used and the complexity of each project. Children under 16 must be accompanied by a participating adult unless other arrangements have been agreed prior to booking. There is no child discount.

SMOKING
Please note that the studio and house are strictly non-smoking. You may smoke in the garden, but please be considerate to other workshop attendees, and dispose of your butts in the ashtrays provided.

ACCESSIBILITY
The studio is at the end of my garden. There are several steps and a gravel/paving slab path to negotiate. A short stretch of decking may be slippery in adverse weather, but I will do my best to reduce this. There are no toilet facilities in the studio, but ground-floor toilet facilities are available in the house for workshop attendees.

PARKING
Parking isn’t normally a problem – please be considerate to our neighbours and if possible car share to reduce the number of cars needing to park.

DOGS
Please be aware there are two friendly dogs who also share the house and studio, Esther and Maple. They are non-shedding, low-allergy breeds and will usually leave you alone once they’ve said hello. If you have any problems with dogs, please let me know and I can make suitable arrangements.

PRIVACY
I will not share your contact information with anyone else. I will check with you while you are at the workshop if you are happy to receive occasional emails promoting my future workshops. I may also ask for your mobile telephone number to keep in text/WhatsApp contact if you are an attendee at my weekly sessions. All payment information is used securely by PayPal, and I do not have access to it.

CANCELLATIONS
If you need to cancel a workshop, you may send someone else in your place. You will receive a full refund if your place can be filled from a waiting list. If your place is not filled, a refund will not be able to be given. In the unlikely event of me needing to cancel a workshop, a full refund will be made. Workshop fees are refundable up to 14 days after booking if you change your mind unless the workshop is to take place within that cooling-off period, in which case a refund will not be made.

DELIVERY
As soon as payment is cleared, your workshop booking is confirmed. For all other items that may be ordered at a workshop or commissioned, delivery times, methods and costs will be confirmed on the day due to different suppliers/availability.

INSURANCE
Hopefully, you won’t need it, but The Studio has public liability insurance. Equally, hopefully, you won’t need them, The Studio is also equipped with fire extinguishers and fire blankets.

CONTACT DETAILS
Neil Burley
1 Lindsay Road, Leicester, LE3 2EJ
0773 904 3320 (TPS registered)
studioworkshops@icloud.com

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